Policies

Refund Policy

At our online store, we strive to offer high-quality products and exceptional service with every order.

Due to hygiene and safety reasons, and the nature of our products (accessories), we do not accept returns or exchanges once the purchase is completed.

We encourage you to carefully read the description of each item before placing your order. If you have any questions about sizing, materials, or any other detail, feel free to contact us before making your purchase — we’ll be happy to assist you.

Thank you for your understanding and for being part of our community.

Shipping Policy

Once your order has been shipped, your tracking number will be provided. Once your tracking number has been sent, the package is no longer our responsibility. If the package arrives open, broken, or in poor condition, it is not our responsibility. DosmilCinco is not responsible for any lost or stolen packages. If this happens, you have the option to file a claim through USPS.